Solution · Reputation Management

Reputation Management & Review Tracking

We collect reviews and ratings of your company, products, and locations from every platform — marketplaces, maps, review sites, social media. You see all the feedback in one place, catch negativity in time, and manage reputation with data.

every platform in one place alerts on negative reviews sentiment and trends
Reputation Management & Review Tracking
what it solves

What It Helps You Solve

Reputation is built from thousands of reviews across dozens of platforms — they need to be gathered, measured, and never missed.

All reviews together

We merge reviews from marketplaces, maps, review sites, and social media into a single feed.

Responding to negativity

Alerts on new low ratings and negative reviews — so you can respond fast.

Rating dynamics

We track average scores and review volume over time, by product and location.

Sentiment and topics

We break reviews into positive / negative and frequent topics — what gets praised and what gets panned.

Location reputation

We compare reviews across branches and chain locations — and find where the problems are.

Competitor comparison

We show competitors' ratings and reviews right next to yours.

what we collect

Review Data

We capture reviews and ratings from platforms with text, score, date, and author — and bring them into a single structure.

Review texts

Full text, score, date, and platform for every review.

Ratings and scores

Average score and score distribution by product, location, and platform.

Sentiment

Positive / negative / neutral tagging and topic extraction.

By location and product

Reviews broken down by branch, product, and category.

New reviews

A stream of fresh reviews since the last capture — for alerts.

Competitor reviews

Competitors' reviews and ratings for a comparative picture.

process

From Platform List to a Single Feed

A transparent process: a quote and a data sample before the start. Then collection, delivery in a convenient format, and support for the life of the project.

01 — SCOPE

Products and locations

We define what to monitor — products, locations, the company — and the platforms.

02 — SAMPLE

Sample and tagging

We capture a trial selection and configure the fields and sentiment tagging.

03 — COLLECTION

Scheduled collection

We capture new reviews on a schedule and merge them into a single feed.

04 — ALERTS

Dashboard and alerts

We deliver exports, a dashboard, and negative-review notifications to your channel of choice.

why us

Our Advantages

We've been collecting data for e-commerce and analytics since 2015. We answer for completeness, freshness, and stability — data you can base decisions on.

01
Any source

Marketplaces, stores, catalogs, aggregators, maps, review sites, and social media — we tailor the approach to each site.

02
Data quality

Validation, deduplication, and completeness checks — the feed doesn't break silently.

03
Regularity

Scheduled updates — from a one-time export to hourly, with change alerts.

04
Convenient formats

A file, a refreshing feed, an API, or a ready-made web interface with filters and export.

05
Transparency

A quote and a data sample before we start, a contract, and clear pricing with no hidden fees.

what's included and what's adjacent

Services Behind This Scenario

We assemble the scenario from individual monitoring and data collection services — taking only what your task needs.

questions and answers

Reviews & Reputation FAQ

If you don't see the answer you need, send a request: we reply within one business day.

Which platforms do you collect reviews from?

Marketplaces, maps (Google Maps, Apple Maps, Yelp), review sites, directories, and social media — virtually any public source of reviews about products, a company, or locations. We agree on the platform list for your task.

Do you detect review sentiment?

Yes — we tag reviews as positive, negative, or neutral and extract frequent topics. That shows what exactly gets praised or criticized, instead of just an average score.

Can I get alerts on negative reviews?

Yes. We set up notifications for new low ratings and negative reviews in your channel of choice — so your support team can react fast.

How often are reviews updated?

From daily to more frequent collection — each pass delivers the reviews that are new since the last one. We match the frequency to your volume and task.

Can I compare reputation with competitors?

Yes — we collect competitors' reviews and ratings and show them next to yours for an objective side-by-side picture.

contact us

Name the platforms — we'll bring the reviews together

Describe the task, the sources, and the data you need. Within one business day we'll come back with a quote and a sample export in your format.

Emailorder@scraping.pro
LocationsGeorgia · Hong Kong

We reply within one business day.