Service · Reviews & Reputation

Review Scraping and Monitoring

We collect reviews, scores, and ratings from marketplaces, map services, review platforms, and social media. We track new reviews, measure sentiment and rating dynamics — and deliver it all in a convenient format: file, feed, API, or dashboard.

500+ review sources data sample free kickoff in 1–3 days
who it's for

Who needs review monitoring

Anywhere reputation and product quality drive sales — while reviews are scattered across dozens of platforms and impossible to track by hand.

Brands and manufacturers

Manage reputation, see the full stream of product reviews, and respond to negative feedback fast.

E-commerce and retail

Collect product reviews, benchmark against competitors, and improve listings and assortment.

Multi-location businesses

Restaurants, clinics, salons — reviews and ratings on maps and review platforms for every location.

Marketing and PR

Track brand mentions, sentiment, and talking points; measure campaign impact.

Product analysts

Hear the voice of the customer: frequent complaints, requests, and rating drivers for product development.

Support and quality teams

Catch negative feedback the moment it appears, close the loop, and reduce customer churn.

engagement models

Engagement models

Three formats to fit the task: monitoring, data matching, or custom solutions. We price each project based on your sources, volume, and frequency — the quote arrives before work starts.

Monitoring
Base

Regular scheduled data capture — with change history and alerts.

  • One or several sources
  • Change history
  • Alerts on changes
  • Delivery: file, feed, or API
Custom solutions
Custom

Turnkey data as a service: API access, DaaS, or a ready-made dashboard, dozens of sources, and an SLA.

  • API access, DaaS, or dashboard
  • Dozens to hundreds of sources
  • SLA for timelines and quality
  • Integration with your systems
transparent pricing

How pricing works

The final price is built from a few clear factors. No hidden fees — we send a quote and a data sample before any work starts.

Number of sources
How many websites and platforms need to be covered.
Data volume
The number of products, pages, and fields in the export.
Update frequency
One-off, daily, or hourly — the more frequent, the higher the load.
Source complexity
Dynamic pages, logins, and anti-bot protection.
Delivery format
File, continuously updated feed, API, or a ready-made web interface.
Extra processing
Matching, enrichment, translation, normalization, and deduplication.

Priced for your project

Describe the platforms and what you want monitored — we'll come back with a cost estimate, timeline, and a sample export within one business day.

projects from $150

What review monitoring is

Review monitoring is the regular, automated collection of reviews, scores, and ratings about your product, brand, or locations from multiple platforms, turned into a single structured feed. Instead of manually checking dozens of listings on marketplaces, maps, and review sites, you get every review in one place — with author, score, text, date, and source.

The bot walks the review pages, works through pagination and filters, loads hidden content when needed, and captures every new review. The data is then normalized: scores are mapped to a single scale, dates to a common format, duplicates are dropped, and each text is tagged with sentiment and topics — so the dataset is analysis-ready from the start.

We build the collector for your specific platforms, maintain it through layout and protection changes, and monitor completeness and accuracy. You don't need to run your own infrastructure, proxies, or team — you get a ready-made stream of reviews.

The core value is reaction speed: a new negative review is visible immediately, not a week later. We set up alerts for negative reviews and spikes, and track rating dynamics and positive share — so your reputation stays under control and decisions rest on the real voice of the customer.

What we can collect

  • Review texts, scores, and ratings
  • Author, date, region, and verified-purchase status
  • Seller replies and reactions to reviews
  • Photos and attachments from reviews
  • Sentiment, topics, and complaint/praise tags
  • Rating dynamics and positive share

We work legally and carefully

We collect only publicly available reviews and ratings, never process personal data in circumvention of the law, and never put excessive load on the platforms. We work under a service agreement, and collector maintenance is included in the price of recurring monitoring.

why us

Why clients choose us

We've been collecting data for e-commerce and analytics since 2015 — and we know reviews are only valuable when they arrive complete, on time, and in a usable form.

01
Any platform

Marketplaces, maps, review sites, social media, and niche communities — we tailor the approach to each source.

02
Sentiment and topics

Reviews are tagged by sentiment and topic — you see what earns praise and what draws complaints.

03
Reaction speed

Alerts for negative reviews and spikes — you learn about a problem immediately, not a week later.

04
Completeness and quality

Deduplication, validation, and completeness control — not a single review gets lost silently.

05
Flexible formats

File, continuously updated feed, API, or a ready-made web interface with filters and export.

06
Transparency

Quote and data sample before work starts, a service agreement, and clear pricing with no hidden fees.

how we work

From request to ready data

A transparent process: we scope the task and send a sample of the reviews before work starts. No hidden fees or surprises.

01 — REQUEST

Request

You send links to the platforms and what to monitor. A short task description is enough.

02 — TEST

Test and quote

We scout the sources, estimate cost and timeline, and send a sample of the reviews.

03 — LAUNCH

Build and launch

We build the collector, configure sentiment and alerts, and agree on format and frequency.

04 — DELIVERY

Delivery

File, stream, API, or dashboard — you pick the channel. We maintain the pipeline and monitor quality.

deliverables

What you get

The output isn't just a list of reviews — it's a tagged stream with sentiment and analytics, ready to work with.

Review feed

Every review with author, score, text, date, and source — in one unified format.

Sentiment and topics

Each review is tagged by sentiment and topic — rating drivers become visible.

Rating dynamics

Aggregates by platform and period: average score, positive share, trends.

Negativity alerts

Notifications about new negative reviews and spikes — immediately, not after the fact.

API access and feed

Plug the review stream straight into your systems, or receive an auto-updating feed.

Web interface

A dashboard with filters, search, and export — browse reviews and analytics without manual exports.

related services

What else we can offer

Review monitoring is part of a larger data collection system. We'll assemble and configure the right setup for your task.

FAQ

Frequently asked questions about review monitoring

Can't find the answer you need? Send a request — we'll reply within one business day.

Which platforms do you collect reviews from?

Major marketplaces like Amazon and Walmart, map services like Google Maps, review platforms like Yelp and Trustpilot, social media, and niche sites. We tailor the approach to each platform — including dynamic loading and anti-bot protection. Send the links — we'll check feasibility for free.

Do you measure review sentiment?

Yes. We tag reviews by sentiment (positive / neutral / negative) and topic, and track positive share and rating dynamics. This is included in the recurring monitoring plan and available in exports, via API, and in the dashboard.

How quickly do new reviews arrive?

We tune the frequency to your task — from once a day to several times a day. You can add alerts for new negative reviews and spikes so you can react immediately.

How much does review monitoring cost?

Pricing starts at $150. The final price depends on the number of sources, data volume, update frequency, protection complexity, and extra processing. We send an exact quote and a data sample before any work starts.

In what format do you deliver the data?

A file (CSV, Excel, JSON, XML), a continuously updated feed, API access, or a ready-made web interface with filters, dashboards, and export. We match the fields to your system.

get in touch

Tell us about your task — we'll send a data sample

Describe the platforms and what you want monitored. Within one business day we'll come back with a quote and a sample export in your format.

Emailorder@scraping.pro
LocationsGeorgia · Hong Kong

We reply within one business day.