We collect location reviews and ratings from Google Maps, Yelp, TripAdvisor, and delivery apps: each location's rating, sentiment, complaint topics, and negative-review alerts. See your own chain and your competitors through the same lens.
Location reputation directly drives traffic from maps — monitoring matters to chains and to everyone who works with them.
See every location's rating and respond to negative reviews before they dent traffic.
Judge franchisee quality by guest ratings, not just their reports.
Understand complaint and praise topics: service, quality, speed, cleanliness — for every location.
Benchmark your chain's reputation against competitors in the same cities.
Three formats to fit the task: monitoring, data matching, or a custom solution. Exact pricing depends on your sources, volume, and frequency — you get a quote before we start.
Scheduled, recurring data collection — with change history and alerts.
Monitoring plus consolidation of data from different sources into a single picture — with matching and analytics.
Turnkey data as a service: API access, DaaS, or a ready-to-use interface, dozens of sources, and SLAs.
The total comes down to clear factors. You get a quote and a data sample before work starts.
Describe the chains and regions — we'll come back with a cost estimate, timeline, and sample data within one business day.
Reviews and ratings for every location in the chain: maps, review sites, delivery apps. Everything merges into one feed with each location's rating, rating trends, and sentiment labels — one data stream for the team instead of a dozen platform dashboards.
Ratings are tied to a specific location, not the chain "on average": you see which location drags reputation down and why. Complaint and praise topics are labeled automatically — service, quality, speed, cleanliness, staff.
Negative-review alerts reach the team within an hour — you can answer the guest and fix the problem before it snowballs into a run of bad ratings. Rating trends show the effect of changes: a new manager, a new menu, or a remodel shows up in the scores right away.
For competitors, you see what their guests complain about and what they praise — a ready map of the market's weak spots for your positioning. Franchisors use the same data for franchisee quality control: guest ratings are more objective than internal reports.
A dashboard, a recurring email report, or raw data via API — with history and filters by location, city, and topic. The platform mix is tailored to your niche and country.
Before we start, you get a free review audit for a few of your locations — you'll see the feed format and the sentiment labeling.
We've been collecting chain and location data since 2015 — and we know monitoring is only valuable when data arrives reliably and in the right shape.
Maps, review sites, and aggregators in one feed — nothing gets lost across dashboards.
Ratings and reviews are tied to a specific location, not the chain "on average."
Automatic labeling of praise and complaints — service, quality, speed.
A negative review reaches the team within an hour — by email or messenger.
A transparent process: quote and sample data before work starts. No hidden fees, no surprises.
You name the chain, competitors, and the platforms that matter.
A sample review feed and pricing — before work starts.
We match locations to platforms and configure sentiment and alerts.
A daily feed, alerts, and summary reports in your format.
The full picture of your chain's reputation — per location and over time.
Every review for every location in one place — with the platform and rating.
Positive/negative labels and complaint topics: service, quality, speed, cleanliness.
Negative reviews go straight to the team — by email or messenger.
Each location's rating and the whole chain's over time — the effect of changes shows immediately.
Chain monitoring is part of a larger data collection system. We'll assemble it around your task.
Can't find the answer you need? Send a request — we reply within one business day.
Google Maps, Yelp, TripAdvisor, major review sites, and delivery apps; the source mix is tailored to your niche and country. Need a specific platform? We'll add it.
Negative reviews of your locations arrive within an hour of publication, by email or in your team's messenger.
Yes — one monitoring setup covers both your locations and competitors', so complaint topics and ratings compare side by side.
Automatic labeling with manual checks on borderline cases; topics (service, quality, speed, cleanliness) are tuned to your niche.
Base pricing starts at $150. The final price depends on the number of sources, data volume, update frequency, protection complexity, and extra processing. An exact quote and a data sample come before work starts.